Terms of service
OVERVIEW
Welcome to Wear That! The terms “we”, “us” and “our” refer to Wear That.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your rights.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least 18 years old. By using the site you confirm you have met this requirement.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information.
You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Wear That reserves the right to accept or decline your order for any reason at its discretion.
Your order is not accepted until Wear That confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as Wear That may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You must inform Wear That Promotional Clothing and Workwear by email info@wearthat.co.uk if you wish to cancel your order. Wear That will charge accordingly for all work done and materials purchased in addition to an administration fee of £30 for each cancelled order.
SECTION 3 - CUSTOMISATION
Colour, size and positioning will be at Wear That's discretion even on repeat orders unless otherwise specified.
Due to the customisation process and the way that colours can merge, Wear That cannot guarantee a perfect match on Pantone colours.
Wear That reserves the right to use a customer's logo in our brochure or on our website unless otherwise instructed.
For repeat orders the onus is on the customer to make sure Wear That Promotional Clothing and Workwear has all the correct details to fulfil the order.
Any products displaying names and trademarks on the website are not indicative of supply or endorsement. They are representatives of what can be achieved with branded, personalised clothing and workwear.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include VAT and delivery charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Wear That, its affiliates or licensors and are protected by copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Wear That, Shopify or any third party.
Wear That’s names, logos, product and service names, designs, and slogans are trademarks of Wear That or its affiliates or licensors. You must not use such trademarks without the prior written permission of Wear That.
SECTION 7 - SAMPLES
Samples are available on request to check quality, colours and sizing. All samples are chargable and payment will be required before any samples are sent out. Samples can be returned to use to use as part of an order. If the samples are no longer required they can be returned for a refund and will be subject to 25% restocking fee unless otherwise agreed. We are unable to refund carriage costs.
SECTION 8 - ARTWORK / LOGOS
Artwork must be approved by the customer before any order can be processed.
Any amendments made to artwork supplied by the customer will be charged at a minimum of £10.
To avoid unnecessary charges and delays please ensure you provide your artwork in Vector EPS format or as a press quality PDF, including any specific Pantone references. Should you not have artwork in a suitable format we can redraw for a fee, subject to sight of the artwork.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Wear That is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Wear That. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Wear That, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Wear That.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy for more details on how we, Shopify, and our partners use your personal information.
SECTION 11 - PAYMENT
Full payment is required before any order is processed unless credit facilities have been approved in advance. Payment on pre-approved credit accounts shall be made in full on receipt invoice unless onger terms have been agreed.
Any discounts are offered on the strict understanding that the account is paid in full by the due date. We reserve the right to invoice any such discounts if an invoice becomes overdue.
BACS is our preferred payment method however we do accept PayPal and card payments.
Overdue accounts will be charged interest at 2.5% above the prevailing base rate per month or part thereof.
We reserve the right to charge you for any legal collection charges where it is necessary to obtain payment from you of an overdue account through a third party or court proceedings.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 13 - PROHIBITED USES
Y
SECTION 14 - TERMINATION
.
SECTION 15 - DISCLAIMER OF WARRANTIES
T
SECTION 16 - LIMITATION OF LIABILITY
T
SECTION 17 - INDEMNIFICATION
Yo
SECTION 18 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 20 - ASSIGNMENT
Yo]
SECTION 21 - GOVERNING LAW
The
SECTION 22 - HEADINGS
Th
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@wearthat.co.uk.
Our contact information is posted below:
Wear That
info@wearthat.co.uk
15 Elvet Green, Hetton le Hole, DH5 0EU
0191 526 5207
VAT 924291623